- One template for all eight "What we deposit" pages, as production has: hero, why it matters for recovery, what's included, how it gets in and how it's proven, which protection fits, the other seven materials, the evidence pack, FAQ and close. Every page follows the same fictional SaaS application, Booking Hub (also on the SaaS escrow page), so the set reads as one story: one application needs several kinds of material to come back.
- Headline: keeps the search phrase and says what documentation adds to code: the know-how.
- Visual: a mock of what this part of the deposit holds. Production's hero image couldn't be opened from the kit to check it for old product names, so it isn't reused; swap it back only after someone has checked it.
- Dropped: "Book a free demo" (now Book a demo), the closing line "Let's build bulletproof software resilience together", the press quotes with publication logos (Product Hunt and two others; not customer reviews, and the logos need permission), the third-party tool logos, the per-page e-book block (the sample evidence pack band replaces it) and "Unlimited automated deposits", "Assured recovery support" (retired name), "+50 storage and development tools" (production's own typo for 50+), the monthly-versus-annual claim and "start at $125 per month".
Document escrow. The know-how behind the code.
Code tells a team what the application does; documentation tells them how to build, run and fix it. Codekeeper holds both together, kept current and checked, so a recovery doesn't depend on the original developers.
From $199. Per application per month, with the protection you choose.
- Trusted by 3,500+ teams
- ISO/IEC 27001:2022 certified
- AES-256 encryption at rest
Trusted by 3,500+ teams, from regulated enterprises to fast-growing software vendors
Why it matters for recovery
Code without documentation is a puzzle.
Recovery is slow when it depends on a few people's memory. If the vendor stops, the knowledge of how the application is installed, configured and supported can leave with its team, and yours has to work it out from the code.
Knowledge in people's heads
- Setup steps known to a few engineers
- Documents spread across tools, some out of date
- A new team relearns the system during the outage
Documentation with Codekeeper
- Installation guides, architecture and runbooks held with the code
- Kept current through integrations or regular uploads
- Checked with the rest of the deposit, and tested in practice with an Exit Exercise
What's included
What a documentation deposit holds.
The agreement lists exactly what's deposited. The test is simple: could a team that has never seen the application install, run and support it?
- Installation and deployment instructions. How to set the application up, step by step.
- Architecture descriptions. How the parts fit together, and the services they rely on.
- Configuration details. The settings that make it behave the way your business needs.
- Operational runbooks. How to run, support and maintain it over time.
Documents can be deposited in the formats your teams already use, from office suites and online editors to files kept in a repository.
- Usually part of
- Software, SaaS and AI deposits
- How it gets in
- Repository and storage integrations, or secure upload
- How it's checked
- Automated check, with a vault report
- How it's proven in use
- An Exit Exercise, without the original developers
How it gets in, and how it's proven
Kept with the code. Tested by a new team.
Documents arrive through integrations or secure upload, and they're checked with the rest of the deposit. The best proof is a rebuild without the people who wrote them.
Connect or upload
Documentation in a repository or connected storage arrives through our 50+ integrations and syncs daily. Upload anything else securely, or through a ShareFile folder.
Checked and certified
An automated check confirms what's in the deposit, with a vault report, and you receive a Software Resilience Certificate.
Rebuilt, with Pro
AI agents rebuild the application from the deposit alone, in the Codekeeper AI Verification Lab, and write up the build steps they followed. Anything missing is flagged.
Tested by people, with an Exit Exercise
Our specialists rebuild the application by hand in a clean room, without the original developers, and test the business functions you nominate.
Software Resilience Certificate
The documents are held with the code, and an automated check confirms what's there, with a vault report.
Proves: it's there.
Recoverability Certificate
AI agents rebuild the application from the deposit in the Codekeeper AI Verification Lab, with no help from the vendor, in hours. You also get the run report, an SBOM and an Exit workbook.
Proves: it builds. Agentic Verification
Tested Exit Report
Our specialists rebuild by hand in a clean room, from the deposit and its documentation, and test the business functions you nominate, without the original developers.
Proves: you could exit and keep working. Exit Exercise
The higher you go, the more it proves. The Recoverability Certificate documents the rebuild; release rights come from the agreement. How verification works
Which protection fits
Choose whose team reads it.
Escrow means the deposit is released to you and you run the recovery. Resilience costs more because we do the recovery. Continuity costs more again because we also keep the live environment switched on.
Escrow
Released to you→Self-Run Recovery
The documentation is released to you with the code, so a new team can pick the application up. Explore Escrow
From $199
Resilience
Comes to us→Managed Recovery
It comes to Codekeeper, and our engineers use it to bring the application back for you. Explore Resilience
From $399
Continuity
Live service kept on+Managed Recovery
We recover with it while the live environment stays paid and switched on for an agreed period. Explore Continuity
From $1,449
Software list prices, per application per month; SaaS and AI have their own rows. Escrow Pro (from $449), Resilience Pro (from $649) and Continuity Pro (from $1,699) add Agentic Verification. Setup is $499 per arrangement, or $999 for Continuity and Continuity Pro. See all prices
Everything else we deposit
One application. Eight kinds of material.
An application usually needs more than one of these to come back. The agreement lists which ones your deposit holds, and they're checked together.
Source code
The codebase, scripts and libraries the application is built from.
Source code escrowDeployment assets
Build scripts, pipelines and infrastructure definitions that turn code into a running system.
Deployment assets escrowData
Database exports, reference data and the files the application needs to work.
Data escrowDocuments
Installation guides, architecture and runbooks: how to build, run and support it.
You're on this pageThird-party dependencies
What it takes to maintain or replace the services and packages it relies on.
Third-party dependencies escrowIP and designs
The designs, diagrams, algorithms and research behind the application.
IP escrowHosting environment
Where it runs and the accounts it depends on, mapped and kept current.
Hosting environment escrowCredentials
The logins, billing roles and keys needed to manage where it runs.
Credentials escrowSample evidence pack
See what your auditor would receive.
An anonymised set of outputs from a real Agentic Verification run, so you can judge the evidence before you talk to us.
- Recoverability Certificate
- Run report
- SBOM and Exit workbook excerpts
Questions
Document escrow, answered.
What is document escrow?
An agreement in which a software vendor deposits the documentation needed to operate, support or restore its software with a neutral party such as Codekeeper. If an agreed release condition is met, the documents are released to the beneficiary so recovery work can begin.
What should the documentation cover?
Enough for a team that has never seen the application to install, run and support it: installation and deployment steps, architecture, configuration and runbooks. The agreement lists what's included.
Which formats can we deposit?
The formats your teams already use, from office documents and online editors to files kept in a repository. If something is unusual, bring it to a demo.
How do we know the documentation is good enough?
The automated check confirms it's in the deposit. With Pro, a rebuild shows the application builds from the deposit alone and writes up the steps. An Exit Exercise goes further: our specialists rebuild by hand without the original developers and test the functions you nominate.
Who needs document escrow?
Vendors use it to meet procurement requirements and win enterprise deals. Customers use it to keep the operational knowledge they'd need if the vendor couldn't provide it.
Keep the know-how with the code.
We'll look at what a new team would need to run your application, and what a deposit would hold.